immi. is all about turning your awesome memories into wearable art. We're experts at creating custom clothing featuring your fave pics, notes, and special moments. Each piece we make is a one-of-a-kind keepsake, letting you carry your memories with you, no matter where you're headed.

What makes Immi stand out? Three key things that set us apart:

1. Handcrafted Memories: At Immi, every custom order is a piece of art, hand-drawn and created with care. Our team of skilled artists transforms your cherished photos, notes, and special moments into unique, one-of-a-kind fashion statements.
2. Made to Request: We're committed to reducing waste and being environmentally responsible. That's why we don't hold stockpiles of pre-made clothing. Each item is made to your specific request, ensuring you get a piece that fits you perfectly in every way. This made-to-order approach not only guarantees a tailored fit but also minimises excess production and eliminates unsold inventory, making us a brand committed to sustainability.
3. Unlimited Revisions: Your satisfaction is our priority. After purchase, you'll receive an email within 2 to 4 days with your illustration and you can request unlimited changes to ensure your item is perfect for you. We're here to make your vision come to life.

With Immi, you're not just wearing memories; you're wearing your story, made just for you. Join us in celebrating the art of handcrafting and personalized fashion

At immi. your memories are as important to us as they are to you. That's why there are no requirements when it comes to choosing what to embroider. You can select anything that holds meaning for you – whether it's a cherished photograph, a treasured memory, or a heartfelt note from a loved one. Our mission is simple: to make memories eternal and to ensure you can carry them with you wherever life takes you. Your memories, your way.

Unfortunately, we can't provide a preview of the illustration beforehand, as our handmade craft involves dedicated work from our designers. However, rest assured, once you make a purchase, you can request unlimited design reviews to ensure everything is just the way you want it.

If you have any questions about selecting the perfect memory or need assistance, don't hesitate to reach out to us.

We're here to help you create something truly special. Your memories, your way.

At immi. we offer unlimited reviews on the illustration, allowing you the freedom to perfect it until it's just the way you want. After you place your order you will receive an email from our team between 2 to 5 days with the finished illustration, although, you are free to change anything and to make the design just the way you want it. Our designers will guide you through the process, ensuring that your memories are crafted to perfection. Your satisfaction is our top priority, and we're here to help you create the lasting memories you desire.

If you wish to make changes to your order after it's been placed, we understand that your satisfaction is of utmost importance. Our mission is simple: to make memories eternal and to ensure you can carry them with you wherever life takes you. Your memories, your way.

You can reach out to us with any question or doubt through our costumer service email : contact@immidesigns.com

Unfortunately, we do not. Currently we only offer shipping to the United Kingdom. We are working really hard to expand our business. One day we will be worldwide, but while you wait follow us on social media to keep up with our news and announcements.

Once your purchase is complete, you will promptly receive a confirmation email containing your tracking number and the courier used for transportation. With that you can easily monitor the progress of your order and stay informed about its location.

In our commitment to crafting your custom item to perfection, our production process typically spans 2 to 5 days. We take great pride in our offerings of 100% customized products and offer you the opportunity to review and make any desired changes before we proceed.

Delivery times may vary based on your location, but you can rest easy knowing that upon placing your order, you will receive a tracking number. This tracking number allows you to monitor the estimated arrival date of your item, ensuring a smooth and informed shopping experience.

To keep your clothing in the best condition, we recommend the following care instructions:

• Machine wash cold, inside-out, using a gentle cycle and mild detergent with similar colors.
• Use non-chlorine bleach only when necessary.
• Avoid using fabric softeners.
• For drying, choose the low heat setting on your tumble dryer, or for the longest life of your garment, consider hang-drying.
• If ironing is needed, do so inside-out on a cool setting. Avoid ironing over any decorative elements.
• Do not dry clean the clothing items.

Following these guidelines will help maintain the quality and longevity of your clothing.

If you are not satisfied with the quality of the embroidered item, please don't hesitate to contact our customer support team. Your satisfaction is our top priority, and we're committed to ensuring that you are delighted with your purchase. We will work with you to address any concerns or issues you may have, whether it's related to the embroidery quality or any other aspect of your order. Our goal is to make sure you are completely happy with your purchase, and we will do everything we can to achieve that.

Our return and exchange policy for customized items is designed to ensure your satisfaction. Here are the key points of our policy:

1. Quality Concerns: If you receive a customized item that has quality issues or defects, please contact our customer support team as soon as possible. We will work with you to address the problem, which may include offering a replacement or a refund.
2. Illustration Changes: Since customised items are created to your specific design and preferences, we encourage you to thoroughly review and approve the design before production begins. If the final product does not match the approved design due to an error on our part, we will make it right at no additional cost to you.
3. Returns and Exchanges: Customised items that do not have quality issues or design errors are typically not eligible for return or exchange because they are tailored to your unique specifications. Please double-check your design and sizing information before confirming your order.
4. Order Cancellation: If you wish to cancel a custom order, it's essential to do so before production begins. Once production starts, we may not be able to cancel the order or provide a full refund.
5. Customer Support: If you have any concerns or questions about your customized item, please contact our customer support team. They are here to assist you and ensure you have a positive shopping experience.

Remember that our goal is to provide you with high-quality customized products that meet your expectations. We are dedicated to resolving any issues that may arise to your satisfaction.